Privacy Policy
Frontline Healthcare LLC
Effective Date: June 15, 2026
Introduction
Frontline Healthcare LLC ("Frontline Healthcare," "we," "us," or "our") is committed to protecting the privacy of the individuals, families, and visitors who interact with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at frontlinehealthcareohio.com (the "Site") or otherwise communicate with us. By using our Site or submitting information to us, you agree to the practices described in this policy.
This Privacy Policy applies to information collected through our Site and general business communications. Protected Health Information (PHI) that we collect or create in the course of providing healthcare and support services is governed by the Health Insurance Portability and Accountability Act (HIPAA) and is described in our separate Notice of Privacy Practices.
Information We Collect
Information you provide to us. When you complete a form on our Site (such as our contact, "Apply for Services," or careers forms), request information, or contact us by phone or email, we may collect:
Your name
Email address and phone number
Mailing or service address
Information about the services you are interested in or the type of waiver or support you are seeking
Any other information you choose to provide in messages or applications, including employment-related information if you apply for a position
Information collected automatically. When you visit our Site, certain information may be collected automatically through cookies and similar technologies, including your IP address, browser type, device information, pages viewed, and how you navigate the Site. Our Site is hosted on the Wix platform, which may set cookies and collect usage data to operate and secure the Site.
How We Use Your Information
We use the information we collect to:
Respond to your inquiries and requests
Evaluate eligibility for and coordinate the delivery of our services
Process and respond to service and employment applications
Communicate with you about our services, scheduling, and updates
Operate, maintain, secure, and improve our Site
Comply with legal, regulatory, and contractual obligations, including those of the Ohio Department of Developmental Disabilities (DODD) and Ohio Medicaid programs
How We Share Your Information
We do not sell or rent your personal information. We may share information only in the following limited circumstances:
Service providers: With trusted vendors who perform services on our behalf (such as website hosting, scheduling, or communications), subject to confidentiality obligations.
Care coordination: With county boards of developmental disabilities, managed care organizations, the Ohio Department of Developmental Disabilities, Ohio Medicaid, and other entities as necessary to determine eligibility and provide services, consistent with applicable law and your authorization.
Legal and safety: When required by law, regulation, legal process, or government request, or to protect the rights, safety, or property of Frontline Healthcare, our clients, or others.
With your consent: In other circumstances at your direction or with your consent.
Protected Health Information and HIPAA
As a provider of healthcare and support services, Frontline Healthcare may be considered a covered entity under HIPAA. Any Protected Health Information we maintain in connection with providing services is handled in accordance with HIPAA and our Notice of Privacy Practices, which describes your rights regarding your health information and how it may be used and disclosed. This website Privacy Policy does not replace our Notice of Privacy Practices. To request a copy of our Notice of Privacy Practices, please contact us using the information below.
Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to function properly, remember preferences, and understand how visitors use the Site. You can usually adjust your browser settings to refuse or delete cookies; however, some features of the Site may not function properly without them.
Data Security
We take reasonable administrative, technical, and physical measures to protect the information we collect against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, to provide our services, and to comply with our legal, regulatory, and recordkeeping obligations.
Your Choices and Rights
You may:
Request to review, correct, or update the personal information you have provided to us
Request that we delete certain information, subject to legal and recordkeeping requirements
Opt out of non-essential communications by following the unsubscribe instructions in our messages or by contacting us directly
To exercise any of these choices, please contact us using the information below. Requests concerning Protected Health Information are handled under our Notice of Privacy Practices and HIPAA.
Children's Privacy
Our Site is intended for use by adults seeking information about our services. While we proudly serve youth and families (including individuals under age 21 through programs such as OhioRISE), we do not knowingly collect personal information directly from children through our Site without the involvement of a parent or guardian. If you believe a child has provided us information through the Site, please contact us so we can address it.
Third-Party Links
Our Site may contain links to third-party websites or resources, such as government or program pages. We are not responsible for the privacy practices or content of those third-party sites, and we encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" above. Your continued use of the Site after changes are posted constitutes your acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:
Frontline Healthcare LLC
21 E State St. Suite 200, Columbus, OH 43215
Phone: 614-333-8256
Email: info@frontlinehealthcareohio.com
Privacy Policy
Frontline Healthcare LLC
Effective Date: June 15, 2026
Introduction
Frontline Healthcare LLC ("Frontline Healthcare," "we," "us," or "our") is committed to protecting the privacy of the individuals, families, and visitors who interact with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at frontlinehealthcareohio.com (the "Site") or otherwise communicate with us. By using our Site or submitting information to us, you agree to the practices described in this policy.
This Privacy Policy applies to information collected through our Site and general business communications. Protected Health Information (PHI) that we collect or create in the course of providing healthcare and support services is governed by the Health Insurance Portability and Accountability Act (HIPAA) and is described in our separate Notice of Privacy Practices.
Information We Collect
Information you provide to us. When you complete a form on our Site (such as our contact, "Apply for Services," or careers forms), request information, or contact us by phone or email, we may collect:
Your name
Email address and phone number
Mailing or service address
Information about the services you are interested in or the type of waiver or support you are seeking
Any other information you choose to provide in messages or applications, including employment-related information if you apply for a position
Information collected automatically. When you visit our Site, certain information may be collected automatically through cookies and similar technologies, including your IP address, browser type, device information, pages viewed, and how you navigate the Site. Our Site is hosted on the Wix platform, which may set cookies and collect usage data to operate and secure the Site.
How We Use Your Information
We use the information we collect to:
Respond to your inquiries and requests
Evaluate eligibility for and coordinate the delivery of our services
Process and respond to service and employment applications
Communicate with you about our services, scheduling, and updates
Operate, maintain, secure, and improve our Site
Comply with legal, regulatory, and contractual obligations, including those of the Ohio Department of Developmental Disabilities (DODD) and Ohio Medicaid programs
How We Share Your Information
We do not sell or rent your personal information. We may share information only in the following limited circumstances:
Service providers: With trusted vendors who perform services on our behalf (such as website hosting, scheduling, or communications), subject to confidentiality obligations.
Care coordination: With county boards of developmental disabilities, managed care organizations, the Ohio Department of Developmental Disabilities, Ohio Medicaid, and other entities as necessary to determine eligibility and provide services, consistent with applicable law and your authorization.
Legal and safety: When required by law, regulation, legal process, or government request, or to protect the rights, safety, or property of Frontline Healthcare, our clients, or others.
With your consent: In other circumstances at your direction or with your consent.
Protected Health Information and HIPAA
As a provider of healthcare and support services, Frontline Healthcare may be considered a covered entity under HIPAA. Any Protected Health Information we maintain in connection with providing services is handled in accordance with HIPAA and our Notice of Privacy Practices, which describes your rights regarding your health information and how it may be used and disclosed. This website Privacy Policy does not replace our Notice of Privacy Practices. To request a copy of our Notice of Privacy Practices, please contact us using the information below.
Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to function properly, remember preferences, and understand how visitors use the Site. You can usually adjust your browser settings to refuse or delete cookies; however, some features of the Site may not function properly without them.
Data Security
We take reasonable administrative, technical, and physical measures to protect the information we collect against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, to provide our services, and to comply with our legal, regulatory, and recordkeeping obligations.
Your Choices and Rights
You may:
Request to review, correct, or update the personal information you have provided to us
Request that we delete certain information, subject to legal and recordkeeping requirements
Opt out of non-essential communications by following the unsubscribe instructions in our messages or by contacting us directly
To exercise any of these choices, please contact us using the information below. Requests concerning Protected Health Information are handled under our Notice of Privacy Practices and HIPAA.
Children's Privacy
Our Site is intended for use by adults seeking information about our services. While we proudly serve youth and families (including individuals under age 21 through programs such as OhioRISE), we do not knowingly collect personal information directly from children through our Site without the involvement of a parent or guardian. If you believe a child has provided us information through the Site, please contact us so we can address it.
Third-Party Links
Our Site may contain links to third-party websites or resources, such as government or program pages. We are not responsible for the privacy practices or content of those third-party sites, and we encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" above. Your continued use of the Site after changes are posted constitutes your acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:
Frontline Healthcare LLC
21 E State St. Suite 200, Columbus, OH 43215
Phone: 614-333-8256
Email: info@frontlinehealthcareohio.com