
Frequently Asked Questions
General Eligibility
- 01
At Frontline Healthcare, we proudly serve individualsÂ
with developmentalÂ
disabilities who needÂ
compassionate, consistent, and high-qualityÂ
healthcare support in their daily lives.
- 02
We provide essentialÂ
healthcare and supportÂ
services that promoteÂ
safety, independence,Â
and quality of life.
- 03
We currently provideÂ
services in Franklin County,Â
Ohio, with the ability andÂ
certification to expandÂ
across the entire stateÂ
of Ohio. If you are locatedÂ
outside of Franklin County,Â
we still encourage you toÂ
reach out as we continueÂ
to grow.
- 04
Our onboarding process is designed to be smooth, supportive, and efficient for both clients and their families.
- 05
There are two primary ways to begin services with us: waiver-based services and private pay. Waiver services are funded through the Ohio Department of Developmental Disabilities once eligibility is approved, while private pay allows for faster and more flexible access without the waiver process. Our team will guide you in choosing the best option for your needs.
- 06
Address:Â 21 East State Street, Suite 200, Columbus, Ohio 43215
Phone:Â 614-333-8256
Email:Â info@frontlinehealthcareohio.com
Our team is responsive, professional, and ready to support you.
- 07
Yes, We provide guidanceÂ
and support to families toÂ
ensure continuity of careÂ
and long-term success.
- 08
Yes, we have trained staff available and ready to begin services.
All of our caregivers are background-checked, CPR and First Aid certified, and trained in developmental disability care to ensure the highest standards of safety and support.
- 09
Yes, our caregivers meet
 and exceed the standards set by theÂ
Ohio Department of Developmental Disabilities.
- 10
You can begin the process by contacting your localÂ
County Board ofÂ
Developmental DisabilitiesÂ
or by visiting the officialÂ
DODDÂ website.
- 11
Services can begin as soon as all required approvals or agreements are in place.
- 12
We accept:
DODD waiver funding
Private pay
Our team will walk youÂ
through your options toÂ
ensure full transparencyÂ
and understanding.
- 13
Getting started is simple:
Call 614-333-8256
Schedule a consultation
We guide you through the next steps based on your needs
We’re here to make theÂ
process clear, supportive,Â
and efficient from day one.
